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Support

How can we help?

Tell us what happened and what you expected to happen. We will use the details you send only to understand and respond to your request.

Report an app issue

Include your iPhone model, iOS version, app version, and the steps that led to the issue.

Purchase & restore help

Try Settings → Restore purchases first. Apple handles billing and refunds; we can help troubleshoot access.

Privacy & data questions

Ask how local storage, deletion, reminders, website delivery, or purchase verification works.

Direct support

Email Mood Check-In support

Helpful screenshots are welcome, but remove journal text or anything else you do not want to share. Never send your Apple Account password, payment-card details, or a complete receipt.

support@moodcheckin.app

Quick help

A few things you can try now

Restore access

Open Settings → Restore purchases.

Manage a subscription

Open Settings → Manage subscription, or use Apple’s subscription settings.

Change reminders

Open Settings → Check-in reminders. If access was denied, enable notifications in iOS Settings.

Delete local data

Open Settings → Delete all Mood Check-In data. This cannot be undone by Mood Check-In support.

Because there is no Mood Check-In account or journal server, support cannot retrieve deleted or lost entries. This inbox is not monitored for emergencies and cannot provide medical or mental-health care. If you or someone else may be in immediate danger, contact local emergency services.