Report an app issue
Include your iPhone model, iOS version, app version, and the steps that led to the issue.
Support
Tell us what happened and what you expected to happen. We will use the details you send only to understand and respond to your request.
Include your iPhone model, iOS version, app version, and the steps that led to the issue.
Try Settings → Restore purchases first. Apple handles billing and refunds; we can help troubleshoot access.
Ask how local storage, deletion, reminders, website delivery, or purchase verification works.
Direct support
Helpful screenshots are welcome, but remove journal text or anything else you do not want to share. Never send your Apple Account password, payment-card details, or a complete receipt.
Quick help
Open Settings → Restore purchases.
Open Settings → Manage subscription, or use Apple’s subscription settings.
Open Settings → Check-in reminders. If access was denied, enable notifications in iOS Settings.
Open Settings → Delete all Mood Check-In data. This cannot be undone by Mood Check-In support.
Because there is no Mood Check-In account or journal server, support cannot retrieve deleted or lost entries. This inbox is not monitored for emergencies and cannot provide medical or mental-health care. If you or someone else may be in immediate danger, contact local emergency services.